They’re treated
like animals.
Okay, maybe that’s a little strong.
They are
different. Set apart from the crowd. You can spot them easily, waiting in the
lines of the flights going to the Middle East. Their hardened hands clench
their passport and ticket, holding on to them dearer than life. Maybe they are.
They huddle
together, looking for a familiar face, or at least, someone from the same
state, speaking the same language. Someone to share their fear. Their nervous
eyes continuously scan the counters ahead, as they know those counters
represent a gateway to a new life. Whether a better one, they’re not sure. As
they watch in dread, one of their own gets pulled aside by the staff. There’s a
problem with his ticket. He is told he needs a new one. As the hyperventilating
man tries to reason and grovel, the others clench harder to their documents.
Praying. Hoping. Worrying.
They
approach the counter slowly. Told by the guard which counter to join. Pushed
forward. Pulled back. Shoved around like cattle. While the girl standing next
to them, wearing markedly different clothes, looking calm and relaxed with her
earphones, is told respectfully, “Madam, line number 3.”
As they
finish up at the counter, wondering if it is time to relax yet, they’re handed
a new document with their boarding pass: a form they are expected to ‘fill out.’
A form in English. A form that requires reading and writing. A skill that had
they already learnt, they wouldn’t be leaving their families and homes for
Jeddah and Bahrain. Did these officers think they didn’t know that already?
Looking up in confusion and expectation, they are met with a politely distant
smile, as the person at the counter is already looking at the next customer.
Dejectedly,
they look around, trying to find someone to help. Should they ask that family
traveling with kids? Or those men in the business suits? Or the young college
girl? They hesitantly approach one, holding up their passport and form in a
silent plea for help. The airport staff say they are too busy. The passengers
have a flight to catch. Ignored. Refused. Waved off. With each failed attempt,
their insides get clammier. They had come too far to back off now. Too much was
at stake.
Trying not
to think of that poor man who was turned away at the ticket counter, they
continue to ask for help. And the moment one of them gets a positive response,
they swarm like bees. It’s their one chance; there’ s no way they can let it
pass. Especially if their jackpot is too polite to refuse. But what that
miserable person filling out a dozen forms does not realize is that he really
is their jackpot. To him, they’re a bunch of illiterates hovering around for
whom he’s doing a favour. To them, he’s their ticket to a new life.
Besides the
one they’re already clenching in their hands.
Wow. Your writing has a way of making one feel just what you want them to feel, in a weird gut wrenching kind of way.
ReplyDeleteJust wow.
Hi, followed the link from Udayan's FB page. I loved this. I lived in Dubai for a couple of years and I would see a lot of these very people facing exactly the same situation at passport control - lost, homesick, insecure - and nobody patient enough to help them. They'd get herded like cattle from one queue to the next.
ReplyDeleteHey!
DeleteSorry for the extremely delayed response. It's the same story in Kuwait. There's hundreds of them travelling daily...but there doesn't seem to be any improvement in the support they get.
Thanks for reading!